February 12th, 2013
Fort Lauderdale-Hollywood International Airport, Lost & Found Office, Ft. Lauderdale, Florida, Chili Too…..Many Thanks!!
I guess I had to have that last hamburger before heading back home to Delaware. I arrived at Ft. Lauderdale Airport with plenty of time, so I relaxed and kicked back at Chili’s Too at Terminal 3, just next to Air Tran.
I had taken out my Kindle when my food arrived. I just had a plain hamburger, cheese and fries. I finished, paid and went on to walk around for some time. Never even thought about the Kindle.
Arriving home I was checking my bag when I suddenly realized the Kindle was not there. In my household they said; forget it…gone!! How could I have done that?
Two emails arrived. They were in the computer for a few hours already. One was from Jessica, who was the Customer Service Representative at the Lost and Found Office. They believed they had an item that belonged to me. To contact them at 954-359-2247. It was late in the evening so I sent an email telling that they did have an item that belonged to me.
I also got an email from Amazon, as well.
You see, when you think there is no honesty and goodness in this world, someone does the right thing.
If this ever happen to you at the Ft. Lauderdale Airport, the Lost and Found is located in Terminal 1 of the airport on the Arrivals Level. If they contact you by e-mail they will give you an item number. They only hold items for 30 days.
There are a few options for retrieval:
1. Self Pick-up.
2. Friend/Relative Pick-up. They will need a letter from you granting them permission to release your item to another individual other than yourself. You can send them an e-mail to airportlf@broward.org, or fax them the information at 954-359-6290. Use your item number as the subject. Photo identification and the item number are required for pick up.
3. UPS: This is what I chose. You must arrange shipping on your own, at your expense. The phone number for the UPS store that will go to the airport to collect the item is 954-923-9004. UPS will require the item number in order to retrieve your item. Keep this number because it is for the only UPS store that will go to the Ft. Lauderdale airport to pick up your item.
4. Regular Mail: Send them a self addressed prepaid package. The package must be large enough for the item and a metered stamp must be used for any items weighing more than 4 ounces. You can address the item as follows:
ATTN: Lost & Found, 2200 SW 45 Street, Suite 101, Dania Beach, FL 33312
The Lost and Found office is open seven days a week from 9 a.m. until noon. Then, from 1 p.m. until 5 p.m. They are closed on Broward County holidays.
Again, thanks so much for your consideration. And, to Chili’s Too, my sincere thanks, as well.
Have a good one!!
Tags: Broward County, Customer Service at Fort Lauderdale Airport, Florida, Fort Lauderdale Airport, Fort Lauderdale-Hollywood International Airport, Ft. Lauderdale, Lost and Found at Fort Lauderdale Airport, Services, South Florida
